Privacy Policy

Version 1.0.0 | Effective Date: January 1, 2025 | Last Updated: December 6, 2024

1. Information We Collect

We collect information to provide and improve our Service. This includes:

Personal Information You Provide:

• Name, email address, phone number
• Date of birth and gender
• Profile photos and bio information
• Location data (with your permission)
• Payment information (processed by Paddle, our Merchant of Record)
• Communications with other users
• Premium content you create

Information Collected Automatically:

• Device information (type, operating system, unique identifiers)
• Log data (IP address, access times, pages viewed)
• Usage data (features used, interactions, preferences)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for:

• Providing, maintaining, and improving the Service
• Processing transactions and sending related information
• Sending notifications, updates, and promotional communications
• Personalizing your experience and content recommendations
• Matching you with compatible users
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations
• AI-powered features including Kiki Companion interactions
• Analytics and research to improve the Service

3. Information Sharing and Disclosure

We may share your information with:

Other Users: Your profile information, photos, and content you choose to share are visible to other users according to your privacy settings.

Service Providers: We share information with third-party vendors who assist in providing the Service, including Paddle (payment processing), OpenAI (AI companion features), cloud hosting providers, and analytics services.

Legal Requirements: We may disclose information if required by law, legal process, or government request.

We DO NOT sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as your account is active, needed to provide you services, required for legal obligations, or necessary for dispute resolution.

After account deletion, we may retain certain information for up to 90 days for legal compliance and fraud prevention.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-Out: Opt out of certain data processing activities

To exercise these rights, contact us at support@keehee.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, secure authentication mechanisms, regular security assessments, and secure payment processing through Paddle (our Merchant of Record).

7. Children's Privacy

The Service is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we discover we have collected information from a person under 18, we will delete that information immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service, sending an email notification, or displaying an in-app notice.

9. Contact Us

For questions about this Privacy Policy, please contact us at:

Email: support@keehee.com
Website: https://keehee.com